Connecting with ISIAs
Our International Student Immigration Advisors (ISIAs) are here to help you sort through processes and paperwork.
The ISIAs can help you:
- Understand your document requirements including study permit, Temporary Resident Visas (TRVs), work permits, etc.
- Understand the immigration requirements for your dependants.
- Learn more through immigration Question and Answer (Q&A) sessions.
- Locate additional appropriate services and resources.
Contact Us
Appointments
Immigration advising appointments are available for booking through Folio. (note: new students must first accept their U of T admission offer before they will be able to access FOLIO.)
To book an in-person, phone, or video appointment with a CIE immigration advisor:
- Login to Folio.
- Click the “Appointments” button in the “Find what you want here” section.
- You can also visit/bookmark: https://folio.utoronto.ca/students/appointments/ directly.
- Filter for “immigration” in the “What would you like to talk about?” filter bar, if necessary.
- Select the “Immigration Advising – CIE” option.
- A calendar will open with days where there are available appointments indicated.
- Choose your preferred day.
- A list of available appointments will appear.
- Select your preferred appointment.
- Review the details included.
- Select your preferred format (below the details).
- Click “Book”.
- Complete intake form referenced in the confirmation email.
Tips
- If you can access FOLIO but cannot see any available appointments, please check back frequently as new appointments are added regularly.
- You also have access to regular Question and Answer (Q&A) sessions, even when appointments are fully booked.
- Recently-admitted students must accept their offer of admission before they will be able to access FOLIO.
- If you are a current U of T student and cannot log into FOLIO, please email folio@utoronto.ca for assistance. If necessary, you can send an appointment request by email.
- If you can no longer attend the appointment you booked, please cancel it as soon as possible to allow another student to book it.
- If you are cancelling less than one hour before your appointment, please email isa.cie@utoronto.ca to let the advisor know.
- If you are looking for a quiet space on-campus from which to join your online appointment, try this app.